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A real person reads every message. We answer in plain English, usually inside 24 hours.
message pad · no.04
support
Order issues, refunds, the works.
Within 24 hours of pickup, we'll work with you and the cook to make it right. Faster if you reply with photos.
food safety
Report a concern.
Pick "food safety" above and we route it straight to the safety team.
partnership / press
Working on something?
Tell us a little about it. We're open to community orgs, local press, and food-system folks doing real work.